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Delivery Information

Delivery & Collection

 

Delivery Options

UK Orders 

All UK orders are sent using a carrier or Royal Mail depending on your selected delivery service or order weight. 

EU Orders

All EU orders will be sent by the fastest tracked service available depending on products ordered. 

ROW Orders

All EU orders will be sent by the fastest tracked service available depending on products ordered but we currently don’t have automatic shipping rates available for ROW so your order would needed to be completed over the phone or by email. 

 

Delivery Methods

Royal Mail 24

This is a non trackable delivery service for deliveries to Mainland UK. Royal Mail “aims” to deliver the next working day (including Saturdays) of the order being dispatched (depending on location). For faster or urgent deliveries we recommend a trackable delivery service, please contact us if you require a guaranteed next day or tracked delivery.

Royal Mail 48

This is a non trackable delivery service for deliveries to Mainland UK. Royal Mail “aims” to deliver the within two working days (including Saturdays) of the order being dispatched (depending on location). For faster or urgent deliveries we recommend a trackable delivery service, please contact us if you require a guaranteed next day or tracked delivery.

Carrier 

This is a fast trackable delivery service and orders are usually sent by road. From the time of the order being dispatched, delivery is expected to take 1 to 2 days for UK addresses, 3 to 7 days for EU addresses and 7 to 12 days for R.O.W. addresses. Once your items have been collected by the carrier you will receive a tracking confirmation email provided by the carrier to your registered email address at the end of the working day. On occasions your items may incur a delay due to the amount of orders the carriers are dealing with at specific times of the year. The carrier’s will keep you updated of any such delay. If you are unable to track your order please email sales@classic-spares.com. 

Urgent Deliveries

If you require a next day timed delivery then you would need to contact us before midday to confirm if we are able to arrange your delivery and confirm a shipping price. 

 

Delivery Information

Delivery & Shipping Charges

Shipping charges are calculated on weight of the total order and will be displayed in the basket prior to order confirmation. We can deliver to most countries however some countries & island destinations will require a ‘custom’ delivery charge to be calculated for each specific order. If there is no shipping method available for your country please email enquiries@classic-spares.com or call +44 (0)1723 361227.

Damaged Goods

When you sign for a parcel, please inspect it carefully. If it has suffered damage in transit, you can mark the delivery note ‘Parcel Damaged’, before signing, or even refuse delivery in serious cases. We do of course pack our products carefully to help avoid these problems. Some deliveries involve more than one parcel – please check that all ordered products have been received before accepting delivery. 

Important Note: If you need to make a claim due to ‘Damaged Goods’, Classic Spares MUST be advised within the 48 hours of delivery for your claim to be processed. Please email enquiries@classic-spares.com or call +44 (0)1723 361227.

Shipping of Hazardous Goods

Classic Spares of Murray Scott-Nelson conforms to international delivery regulations regarding the packaging and transportation of Hazardous Goods by road and sea freight. Due to international delivery regulations and licensing rules, all goods deemed as ‘Hazardous’ are ONLY currently available for delivery to the UK and Europe by road or sea.

PO Box Addresses

Unfortunately All deliveries made by a carrier must be signed for upon delivery, therefore we CANNOT deliver orders to PO Box addresses. If you need to contact us about the delivery of your order, please email enquiries@classic-spares.com or call +44 (0)1723 361227.

 

Collection

In Store Collection

In store collection is available but orders must be made by telephone, all online orders require a postage charge to be added to complete the order. Certain products are not stocked items or are not manufactured on site so a delivery charge may still apply.