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Refund Policy

Returns & Warranty

 

We aim to make returning an item(s) from Classic Spares as quick and as easy as possible.

Returns

All uninstalled or unused goods in their original pre‐sale condition and packaging may be returned to Classic Spares within 90 days of purchase for a refund. A copy of the original invoice MUST accompany the return.

Return postage and packaging costs must be paid by the customer, unless the return is due to our error, in which case you will be refunded for the return delivery cost (standard or least expensive method of delivery only). If you choose an alternative method of delivery you will be liable for any extra cost.

Warranty

All parts ordered from Classic Spares are fully warranted against defects in materials and workmanship for a period of twelve (12) months from the date of purchase. Warranty settlements will not exceed the cost of the original component.

EXCEPTION: WE DO NOT OFFER A WARRANTY ON PARTS THAT ARE FITTED TO VEHICLES THAT ARE USED IN MOTORSPORT, COMPETITION, ROAD RALLY OR TRACK EVENTS. FOR THESE PURPOSES, THE BUYER ASSUMES ALL RESPONSIBILITY THAT THE COMPONENTS ARE FIT FOR USE.

The warranty does not cover:
1. Labour charges.
2. Failure of or caused by related component(s).
3. Failure resulting from incorrect installation or misuse.

Warranty Returns

If a part you purchased from Classic Spares fails in use, please contact us immediately. The part may be returned within 12 months from the date of purchase. All returns must be accompanied by a copy of the original invoice, please note; no warranty claims will be paid without a copy of the original invoice.

You will be refunded for the cost of return delivery, standard or least expensive method of delivery only. If you choose an alternative method of delivery you will be liable for any extra cost. Electrical parts returned for warranty will be tested and if found functional, no refund will be given and the part will be returned to you. Refunds are made via the original payment method.

When returning a part please pack the items securely.

For customers returning warranty parts from outside of the UK, we request that All shipping paperwork used by either a carrier or the Post Office state the return reason as “For Repair” or “Warranty Item Only”. Failure to do so could incur additional Customs & Excise charges which the customer MAY be liable for.

Incorrect Delivery

We apologise for any parts incorrectly supplied. Should this happen please return these parts immediately. You will be refunded via the original payment method for the cost of return delivery, standard or least expensive method of delivery only. If you choose an alternative method of delivery you will be liable for any extra cost.